Upon contacting customer "service(?)", the pages are intentionally sluggish to load (a minute per page is typical) and I cannot send a message to customer "service(?)" as I can with Napster or Rhapsody. And yes, it did disable my DVD drive until I downloaded additional software to re-install my drive. I tried downloading iTunes 10, and it failed to finish installing. I am not sure if this is of any help to anyone. I honestly know nothing about computers and i have managed it, so i am not sure what is going wrong, i downloaded my version of itunes direct from the apple website and maybe check what the settings on your spyware software is, i was using norton at the time and i was advised to get rid of it and use something else, whether that was what fixed it or not i am not sure. I have read a lot of the comments and you all seem to be cursing apple, to be honest why should they help, they are giving you something for nothing, it should be windows that you contact, after all it is there computer that is blocking the download. I am using Vista on my laptop, i also just bought an i phone 4 and it seems to down and upload things without a problem. I am no computer wizz but i am managing to run the new version of i tunes, i also use safari as my internet start up, i had problems downloading it to start with but then a friend advised me to alter the settings in my internet to allow me to download things. Then connect to your Mac or PC and go to your iTunes library to arrange (and rearrange) your apps and add or delete Home screens that sync back to your devices automatically. Shop the App Store on your computer, iPhone, iPad, or iPod touch. And it's even easier to organize all your apps on all your devices because you do it right in iTunes. There's a new capacity bar that tells you exactly how much space you have left on your device in real time.
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